Shipping policy

1. Shipment Processing Time

All orders are processed within [Insert number, e.g., 1-3] business days.
Orders are not processed, shipped, or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay in the shipment of your order, we will contact you via email or SMS. [1, 2, 3, 4]

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Standard Delivery: Takes approximately [Insert number, e.g., 3-7] business days depending on your location.
Express Delivery (if available): Takes approximately [Insert number, e.g., 1-3] business days.
Delivery delays can occasionally occur due to unforeseen courier bottlenecks or extreme weather. [1, 2, 3, 4, 5]

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email and SMS once your order has shipped.
This notification will contain your unique tracking number(s).
The tracking number will become active and trackable within 24 hours of generation. [1, 2, 3, 4, 5]

4. Customs, Duties, and Taxes

Joyhaat is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages and Missing Packages

Joyhaat is liable for items damaged or lost during transit.
If you received your order damaged, please save all packaging materials and damaged goods. Take a clear photograph and contact our support team immediately within our 7-day window to file a claim. [1, 2]

6. Incorrect Delivery Address

We are not responsible for packages delivered to an incorrect address provided by the buyer.
Please double-check your shipping address carefully before finalizing your order at checkout.

7. Contact Joyhaat

If you have any questions about the delivery or shipment of your order, please contact us:

Email: [Your Support Email, e.g., support@joyhaat.com]